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Support tasks

How We Can Support You

We find that most WordPress problems can be fixed within 30 minutes. Here are 47 examples of the kinds of tasks included with your plan, in eight groups.

Results show here as you type: what your plan covers, and what sits outside it.

Included with your plan

The task catalogue

Green light = included

  • 01 / 08

    Provide Peace of Mind

    • Daily offsite backups
    • Restore your website
    • Create a child theme
    • U.S. based developers
    • Affordable fixed pricing
    • Dedicated WordPress experts
  • 02 / 08

    Speed Up Your Site

    • Check page size and load time
    • Clean up spam comments
    • Web speed analysis
    • Install a caching plugin
    • Compress image file size
  • 03 / 08

    Web Maintenance

    • Update your theme
    • Update plugins
    • Update WordPress core
    • Identify plugin conflicts
    • Delete unnecessary plugins
    • Delete old themes
    • Identify broken links
  • 04 / 08

    Enhance Design

    • Install and configure plugins
    • Help with templates
    • Install a comment system
    • Setup a favicon
    • Solve alignment issues
    • Tweak your stylesheet (CSS)
    • Add or swap images on pages
  • 05 / 08

    Improve SEO Traffic

    • Setup redirects
    • Edit meta descriptions
    • Install SEO plugin
    • Submit sitemap
    • Fix broken links
  • 06 / 08

    Security Protection

    • Clean up malware
    • Virus detection
    • Security scans
    • Prevent spam
    • Delete vulnerable files
  • 07 / 08

    Emergency Protection

    • Fix white screen of death
    • Troubleshooting errors
    • General WordPress questions
    • Unlimited email support
    • Uptime monitoring
    • Password reset
  • 08 / 08

    Increase Conversions

    • Make changes to web layout
    • Edit page and post content
    • Add posts or products
    • Configure forms
    • Optimize social sharing
    • Fix contact form issues

Outside the plan

What's not included

Bigger jobs such as building a new site, design, SEO campaigns or custom plugin work sit outside the unlimited plan. If you send one, we will contact you and provide you some options or quotes to help assist you.
See the full list
  • Add custom functionality to a plugin
  • Add individual products for WooCommerce
  • Boost page ranks
  • Build a new site
  • Building site backlinks
  • Configure DNS
  • Configure SSL
  • Configure a new theme
  • Consulting
  • Create a Google Plus business listing
  • Create a plugin
  • Create images
  • Create page templates in LeadPages
  • Design
  • + 20 more

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