Emergency help
Site down? Hacked? Error on screen?
Send us the problem. Our team is available 24/7 except on major national holidays like Thanksgiving, Christmas, and New Years.
- Fix white screen of death
- Troubleshooting errors
- Clean up malware
- Virus detection
- Restore your website
- Password reset
Two ways in
Pick the fix that fits
One-off · no subscription
Small Project
$99
One request, up to sixty minutes of work. Once you submit payment we will ask you for your WordPress website and web hosting login info. Afterwards you can send us an email describing your request.
Order a Small ProjectMonthly · cancel anytime
Premium plan
$149per month
Malware Virus Removal and Security Protection are part of the plan, with WordPress Core Updates, Plugin Software Auto Updates, daily backups and unlimited small jobs.
Start Premium
Already a client? If something should happen to your website and you need us to restore it from a previous backup, just email us.
Faster fixes
What to put in your email
The more we know up front, the less back and forth. Three things help most:
- 01The page address where you see the problem
- 02What you see: the error message word for word, or a screenshot
- 03When it started, and anything that changed just before (a plugin, theme or WordPress update)
“When your website breaks you lose the trust of customers, and get punished by Google in their search results, so the reliability of the work done by your programmer can't be overestimated.”