WooCommerce Support
WooCommerce Support Service
24/7 WordPress help and WooCommerce customer service.
Store care
- WooCommerce theme support
- WooCommerce plugin updates
- Security scans
- Daily cloud backups
- Product support and content updates
What we look after
How We Can Help You
- SPEC-01
Theme Support
Need help with your WooCommerce Theme? No problem, we're ready to assist you with any problems you encounter.
- SPEC-02
Plugin Updates
We can help update your WooCommerce plugins and other WordPress plugins to make sure your website is performing at it's best.
- SPEC-03
Security Monitoring
Security for your e-commerce store is important. We perform security scans to protect your site from any issues.
- SPEC-04
Malware Removal
If we detect any malware on your WooCommerce site, we will repair it, and remove it immediately.
- SPEC-05
Daily Cloud Backups
Your WooCommerce website is your business. Rest assured knowing if anything should ever happen, we can restore it from a backup.
- SPEC-06
WordPress Updates
We perform WordPress core updates to ensure it's at the latest version. This ensures it's secure, and running smoothly.
- SPEC-07
Unlimited Support
Get content updates, product support, plugins installed, CSS style changes, and more. Our WooCommerce experts can help.
- SPEC-08
WooCommerce Experts
Our expert US-based WordPress developers are here to assist you 24/7 with your WooCommerce needs.
Need help with a specific issue? See list of examples
The process
Follow Our Simple Process
- 01
Sign Up
Choose the Ecommerce support plan below.
- 02
We Setup
Configure backups, perform updates, and security scan.
- 03
We Support
We help maintain and provide support 24/7.
- 04
You Can Relax
Enjoy while we maintain your WooCommerce site.
Plans
WooCommerce Support Plan
Save 10% with Annual Billing
Plan
Ecommerce
For online stores built on WooCommerce.
$299Per Month- Premium Plan Included
- WooCommerce Support
- Plugin Manual Updates
No hidden fees. Cancel anytime. 30-Day Money Back Guarantee. Each plan covers 1 website.
Only need small jobs? The Standard plan covers those. See all plans
Client report
“AccessWP has taken care of several tasks that I was either unable to do due to lack of knowledge, or that I simply had no time to work through. They're prompt with their work, delivering exactly what I needed, and they kept me in the loop with updates and action plans. I've referred AccessWP to many other business owners.”
Questions
Frequently Asked Questions
We have a team of Global & U.S. based WordPress experts that can handle almost any request, up to 30 minutes. This includes adding content, installing plugins or themes, adjusting CSS, HTML, and Javascript, and more. We ask that you submit one request at a time so we can complete it as quickly as possible, usually within a couple of hours. We have a team of developers working 24/7. We find that our clients are fair and reasonable and enjoy working with us.
We find that most WordPress problems can be fixed within 30 minutes. Here is an example list of types of tasks that IS included with your plan. If you send a task that is outside of our scope we will contact you and provide you some options or quotes to help assist you. Here are examples of items that are NOT included in our service.
We strive to complete all tasks within 8 business hours, but it usually happens MUCH faster. If we need additional information or clarification about the job we will notify you via email. Our team is available 24/7 except on major national holidays like Thanksgiving, Christmas, and New Years.
When you first sign up, we will ask you to provide us with your WordPress login information and your website hosting login info or FTP/Cpanel URL, username and password.
Each plan is designed to support 1 website. But, we can definitely help you with additional websites, just sign-up for additional packages and we will be happy to assist you with them.
Our plans are flexible. You can upgrade/downgrade or even cancel at any time in order to meet your current needs. Just send us a message and let us know which plan you'd like to change to.
If something should happen to your website and you need us to restore it from a previous backup, just email us. We provide daily backups and keep them for up to 90 days, so you'll always have the most recent copy of your site available to restore.
We're confident you'll love working with us, but in case you don't we offer a 100% money back guarantee. Just let us know within the first 30 days of subscribing.
Unfortunately, we don't offer white labeling as a service. We enjoy working directly with small-business owners and entrepreneurs. However, we have a great affiliate program that you can join.
Large projects are outside the scope of what we do. But, our sister company MarketingAccessPass.com provides custom website designs and we'd be happy to refer you to them.